Certificate loss: A Case Study on the Reissuance of Lost University Certificates
Published at: 12/21/2023
Introduction: Trueway International, one of the best attestation services, frequently deals with cases of certificate loss. We are solving the issue that everyone thinks is the end of their dream. This case study details the process of recovering the lost certificate to pursue the dream of migration.
Client background: Losing the certificate mainly happens in cases of Karnataka or Kerala registration. Certificates are mainly lost when they are couriered for any needs. Damage due to fire and water is also common. They came to us to know if they could recover it or not. The answer is yes. Mary Yusaf, one of our prestigious clients, lost her certificate when she couriered it. This case study explains how we recovered it. This procedure is the same for any type of certificate loss.
Scope of engagement: To recover the certificate, the first step we can take is to register a police complaint. Thereafter, we need to collect the FIR. The third step is to write a newspaper ad and then advertise it. As a final step, we need to apply to the concerned university, and within 15 working days, your duplicate certificate will be delivered to you.
Challenges faced: As these procedures are mainly from government bodies, ‘Delay’ is the main issue we faced. The need for proper guidance is also important because of the complexity that may be felt by the customers. Delay in university response is also one of the main challenges in this kind of case. Trueway International ensures both of these problems are solved properly.
Methodology: Proper guidance, fast and secure processes, doubt clearance, 24*7 customer service, and result assurance are the main approaches that we are taking.
Outcomes: Many clients consider certificate loss the end of their dream. But with proper guidance, you can clear up all the problems. The government's procedures are always doubtful for the common people. That's why having the best agency to guide you is essential.
Conclusion: Recovering your lost documents can easily be done by properly following all the procedures. All the other procedures become easy after this step of certificate recovery.
